Returns and Refunds

1. 14-Day Satisfaction Guarantee

At Crochet Serile, we stand behind our digital creations. We offer a 14-day Money-Back Guarantee under the following transparent conditions:

• The downloaded file is corrupted, broken, or defective and cannot be rendered usable by technical support.
• The digital product description significantly misrepresents the actual features of the asset.
• You encountered duplicate billing due to a technical checkout error.

2. How to Request a Refund

To request a digital refund, email our support team at serile.biz@gmail.com within 14 days of purchase with your Order ID. Requests are reviewed and processed within 24 hours.

3. Instant Download Delivery & $0 Shipping Fees

Digital products require $0 shipping fees and zero physical transit time. Access is delivered electronically within seconds of order confirmation.